Who’s Behind the Support?
Hi, I’m Kurtis — the face behind Side By Side: Remote Support.
I’m a virtual assistant with a passion for helping solo entrepreneurs and small business owners feel more organised, less overwhelmed, and fully supported.
With a background in admin, tech systems, customer service, and business ops, I provide the kind of calm, capable support that keeps your business running smoothly — all behind the scenes.
Why i do this
After 15 years of working in Sales and Customer experience, I saw how many business owners were juggling everything. I started Side By Side to offer reliable, remote support that’s flexible, personal, and genuinely helpful — not just transactional.
This isn’t a big agency. It’s just me — working with you, side by side, to lighten the load and help you stay focused on what matters most.
What I Specialise In
- Admin Support & Inbox Management
- Customer Service (including phone & live chat)
- Tech & Systems Setup
- Social Media Management
- Sales Support
- SLA & KPI Implementation
My Approach
I keep things simple, professional, and tailored to you.
I don’t do cookie-cutter solutions — I take the time to understand your business and offer support that fits your goals, systems, and working style.
Let’s Work Together
Whether you need a few hours of admin help each week, someone to manage your systems, or a trusted right hand to handle customer support — I’ve got you covered.